Connect people to their success.


INTERNATIONAL SALES REPRESENTATIVE / 海外业务拓展经理

Location: Remote from Anywhere

As a Yodo1 Sales Representative you’ll play a key role in prospecting new business for the company.

 

Here’s what you’ll do day to day

  • Prospect: Identify and establish strong relationships with mobile game developers globally, including on- and off-line networking, conveying Yodo’1s value proposition.
  • Identify: Though determined and daily prospecting & relationship management efforts, identify and qualify sales leads.
  • Advance & Close: Efficiently advance leads through to sales close, including lead qualification, needs assessment, value proposition, product introduction, and contract.
  • Sustain: Work closely with our Operations and Customer Success to ensure Developer’s queries are communicated and resolved in a timely manner.

 

Want to advance quickly? In addition to the above, you will:

  • Improvement: Identify and implement new business processes that will ultimately improve teams’ efficiency and performance.
  • Growth: Strategize and execute plans with the team to achieve new milestones and define new challenges.

 

Here’s what we’re looking for

  • You’ve done some selling in the past, in any industry, and have the ability and desire to become great at platform & service sales
  • You’re hungry – You’re driven to close deals daily, outperforming your personal bests
  • Excellent English verbal and written communication skills; competency in a second language is strongly desired

 

You’ll excel in this role if

  • You want to win, and you find motivation in temporary setbacks
  • You don’t believe in settling, you find ways to overachieve and keep improving
  • Your ability to learn is off the charts and you are hungry for more
  • You are defined by outside-the-box and creative thinking, with a strong initiative, motivation and willingness to go the extra mile to ensure success.
  • You thrive in innovative and challenging startup environments – we pivot quickly, we abhor bureaucracy and fixed org structures, and if we spot a problem, we fix it…today.
  • You are willing to learn more about the gaming industry such as key players, latest trends, best practices and regulations.

 

You’ll Get to

  • Work from anywhere – and we’re not kidding. Pakistan, Nigeria, Bali. Wherever you are or you want to be, we’ll enable you to thrive.
  • Be paid based on the value you bring.  Exponentially grow your pipeline, exceed your targets, and pay will grow and in relation to the value you bring to the organization.
  • Grow daily.  We’re a continuous improvement organization.  Every meeting, every interaction results in deliberately developmental feedback for each team member.

 

To apply for this position­­

  • Submit a customized CV that clearly demonstrates those aspects of your education and work history that directly align to the skills and behavior requirements listed above.
  • All candidates who passed initial review will be asked to submit at least one of the following prior to a first interview:
  • Along with your CV, submit at least one of the following choosing the more challenging language (English or Chinese):
  • Maximum 2-minute video clip providing a specific example of a personal sales experience when you identified a lead and significantly enlarged the final deal through effective assessment of the customer’s needs and positioning of your product value
  • Maximum 300-word answer to this question: What was the biggest challenge you had to overcome in your career and what have you learned from it?
  • Only complete applications will be considered.

 

If interested, please send your resume to jobs@yodo1.com.

 


CUSTOMER SUCCESS MANAGER / 客户成功经理

Location: Remote from Anywhere

As a Yodo1 Customer Success Manager you’ll work with mobile game developers worldwide to enable these innovative, growth-minded creators to increase revenue, improve their player experience, and expose their games to the widest possible global audience.

 

Here’s what you’ll do day to day

  • Maintain a deep understanding of Yodo1’s latest solutions and industry trends: You’ll live and breathe Yodo1 solutions, continuously digesting the latest information about how our cutting edge tools enable game designers and brands worldwide to market, monetize, and manager their creations.  And you’ll closely monitor emerging industry trends so that you can best spot opportunities for Yodo1 and our users.
  • Develop trust- and knowledge-based relationships with game developers and brands: Game developers and brands will look to you as a trusted resource, anticipating your frequent and thoughtful recommendations on how to better deploy Yodo1’s broad range of solutions, including publishing & distribution, managed ads, a self-publishing platform, and a frequent stream of new innovations. You’ll know your client’s games and brands, anticipate their needs, and continuously match them to the optimal set of solutions from Yodo1’s extensive and growing platform.
  • Advocate effectively for your clients: You will serve as the bridge between our clients and Yodo1’s product teams, ensuring that our experts are learning about the latest needs of our global users and that the latest solutions delivered to Yodo1’s clients ensure an efficient work procedure and meet the productivity standards
  • Relentlessly pursue client satisfaction: You excel at delighting our clients. If they have a need, you tireless work cross-functionally until it is fixed.  Through proactive and frequent communication, you ensure that our user’s issues are quickly addressed, escalated and resolved.

 

Here’s what we’re looking for

  • Bachelor in Business Administration, Data Science or similar field – In other words, you know how to consume a large amount of information, understand it, and package it in a format that can be understood by each recipient group.
  • Excellent English and Chinese verbal and written communication skills – You’re going to be working with clients located globally and product teams located in China and nothing is more important than excellent communication between these groups. You are the communication bridge. And you’ll have to prove that.
  • You are proficient in MS office, experience with Confluence, Jira and Zoho is strongly desired – You are organized and have proven knowledge of project management and account management.
  • Experience within customer satisfaction and operations – You can tell stories all day about clients you’ve gone above and beyond the call-of-duty to support…and when we call those clients up for a reference, they’ll sing your praises.
  • Knowledge in Digital Marketing, Branding or similar is a big plus – since that’s the field we’re in and it’s important that you love your job
  • Be able to reside and work on-site in Beijing (work visa can be provided).

 

In addition to the above must-have qualifications, you’ll excel in this role if

  • You have experience in leading a small to mid-sized team and can show us that you know how to motivate them and achieve measurable results
  • You don’t believe in settling, you find ways to overachieve and keep improving – and when we ask you to share a story on how you’ve done this before, you’ll have a hard time thinking of just one since there are so many.
  • Your ability to learn and your passion for games & gaming industry is off the charts and you are hungry for more
  • You thrive in innovative and challenging startup environments – we pivot quickly, we abhor bureaucracy and fixed org structures, and if we spot a problem, we fix it…today

 

You’ll Get to

  • Live on the front lines of the global and Chinese gaming industry, being a personal part of rocket-ship growth of this exciting market.
  • Grow daily. We’re a continuous feedback organization.  Every meeting, ever interaction results in deliberately developmental feedback for each team member
  • Realize your potential. Have the chance to take actively part in company internal weekly trainings and events, pitch your ideas to the management team and challenge yourself to your limits.
  • Live the start-up lifestyle. Experience honest, constructive, straightforward communication. Free fruits and drinks. Flexible working hours. And be paid on the value you bring to the organization.

 

To apply for this position­­

  • Submit a customized CV that clearly demonstrates those aspects of your education and work history that directly align to the skills and behavior requirements listed above.
  • Along with your CV, submit at least one of the following choosing the more challenging language (English or Chinese):
    • Maximum 2-minute video clip on how you have personally helped a customer who had a major complaint or was ready to drop your service and through excellent communication, effective advocacy, and efficient solutioning, you got them to a point of delight with your product or firm.
    • Maximum 300-word answer to this question: When was a time you solved an issue with another person, client or team demonstrating great initiative, communication skills and outside-the-box thinking. Tell us about it and how you solved it.
  • Only complete applications will be considered.

 

If interested, please send your resume to jobs@yodo1.com.

 


Head Of Customer Success / 客户成功总监

Location: Remote From Anywhere

As a Yodo1 Head of Customer Success, you’ll play a key role in leading and expanding our CS team to serve all of our products. You will lead a team of talented people and have the chance to interact with other units, gaining a deep understanding of our business.

 

Here’s what you’ll do day-to-day

  • Work closely with the Business Development Team to own and take care of their partners once the sales job is done. Your team will be responsible for the growth, retention, and satisfaction of our partners (small / medium / big game developers). You will come up with ways to maximize business opportunities with each of our customers.
  • Expand the Customer Success team from supporting one of our products (MAS) to supporting all our business lines. Build a solid base ground so the processes are scalable and match our company growth speed plan.
  • Participate in team meetings with relevant departments; stay up-to-date on the status of our products/services throughout their life-cycle; monitor the progress of key accounts, including problem resolution and payment processing;
  • Liaise with Yodo1’s management level when applicable and coordinate with various teams to ensure an efficient work procedure and meet our productivity standards;

 

Here’s what we’re looking for

  • Bachelor’s Degree or above with business proficiency in English; Chinese is a plus.
  • 3+ years of work experience in a similar field is required; experience in Customer Success or Account Management is a plus.
  • Experience growing and leading small-to-medium-sized teams is a must.
  • Good communication skills are crucial.

 

You’ll excel in this role if

  • You have a strong sense of responsibility, so your manager can trust you and let you own and run projects by yourself.
  • You are or have been an entrepreneur, let us know! We love those experiences.

 

You’ll Get to

  • Grow the existing CS team, hire new talent, and lead their onboarding.
  • Grow daily.  We’re a continuous feedback organization.  Every meeting, ever interaction results in deliberately developmental feedback for each team member
  • Work from anywhere – China, US, Europe, Africa.. We hire awesome people and we trust them, the best thing we can offer to you is freedom!

 

To apply for this position

  • Submit a customized CV that clearly demonstrates those aspects of your education and work history that directly align with the skills and behaviour requirements listed above.
  • Along with your CV, submit at least one of the following choosing the more challenging language (English or Chinese):
    • Maximum 1-2minute video clip answering the following question:
      • Supposing you are a customer success manager, how would you deal with a disappointed customer where the fault of the disappointment lies with us?
    • Only complete applications will be considered.

If interested, please send your resume to jobs@yodo1.com.


 

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